Terms & Conditions

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Detailed description of goods and/or services

PureSport CBD is a business in the Retail Industry that markets products of a medical nature.

PureSport CBD makes no representations as to the effectiveness and/ or side-effects of its products as effectiveness side-effects may differ from person to person.

Always consult your physician when adding to your diet. These products are not intended to diagnose, treat, or cure any disease, and no claims regarding such are made.

Delivery policy

Once payment is received, it can take between 7-10 working days to dispatch your order. Overnight or Economy (2-3 days) courier. Your product will only be dispatched after the shipping fee has been paid.

Export restriction

The offering on this website is available to South African clients only.

Damaged Items

Should your item arrive and is damaged, please contact us at sales@puresportcbd.co.za with a photo of the product. After we have been in touch with you, you will need to return / send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging.

Returns

Should your items arrive and you are displeased with your purchase, please contact us at sales@puresportcbd.co.za with a photo of the product. After we have been in touch with you, you will need to return / send the products back to us, at your own expense, within 7 working days of the date of purchase. All items need to be returned unused and in their original packaging.

Undelivered Items

Should a package not be delivered through no fault of ours (for example: no one on the premises to take delivery, you are unable to answer calls or an invalid or incomplete delivery address is provided) we will attempt a second delivery after which, if the package is not delivered, you will be liable for all additional costs associated with the delivery of the package. Should you request a refund as a result of these failed attempts, you will be refunded the price of the products less the additional delivery costs.

Customer privacy policy

PureSport CBD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, bitcoin & Instant EFT, via our secure payment gateways.

Credit card acquiring and security

Credit card transactions will be acquired for PureSport CBD via PayFast (Pty) Ltd or SnapScan who are the approved payment gateways.

PayFast is a licensed System Operator with the Payments Association of South Africa (PASA). PayFast is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

SnapScan is South Africa’s first and trusted mobile payment solutions app that’s transforming mobile transactions between businesses and it’s users one snap at a time. Users may go to www.snapscan.co.za to view their website and information.

Customer details separate from card details

Customer details will be stored by PureSport CBD separately from card details which are entered by the client on PayFast’s secure site. For more detail on PayFast refer to www.payfast.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

PureSport CBD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and PureSport CBD chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Kloof Street, Gardens, Cape Town, 8000.

Variation

PureSport CBD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Herbal Help (Pty) Ltd t/a PureSport CBD based in South Africa and with registration number 2018 / 531474 /07 .